Introducing Wellbeing Lincs’ 2022-23 Annual Report

Follow our journey over the past 12 months as we report on year five of the Wellbeing Lincs Service.

Read our Annual Report today by clicking here to view it in a digital reader


Mental Health Matters Helpline

Lincolnshire’s 24/7 free help and advice line for adults over the age of 18 is run by third sector organisation Mental Health Matters, with support from locally based Crisis Teams as required.

The help and advice line provide a listening ear for people who are struggling and need someone to speak to, signposting to local community support or escalation to crisis teams for professional support.

You can call without a referral on: 0800 001 4331.


Introducing Wellbeing Lincs’ 2021-22 Annual Report

Follow our journey over the past 12 months as we report on year four of the Wellbeing Lincs Service.

Read our Annual Report today by clicking here


Wellbeing Lincs support for Ukraine Guests

15th June 2022

In partnership with county and district councils, Wellbeing Lincs offers a dedicated service which provides advice and support to Ukrainian citizens arriving in Lincolnshire. The service includes emotional support, help with accessing health, education, benefits and council services, including housing.

Ukrainian guests can access the service by emailing Ukraine.Wellbeing@e-lindsey.gov.uk with details of their name, address, contact information and a brief description of the support they require. The team will aim to be in touch within two working days.  

Alternatively, the team can be contacted by phone on 01507 613044 from 9am to 5pm Monday to Thursday or 10am to 4.30pm on Fridays. The phone line can get very busy, so email is the quickest way to make contact.

Wellbeing Lincs also offer emotional support, help with accessing health, education, benefits and council services, including housing to both sponsors and guests. Once district councils have verified the requests, Wellbeing Lincs administer the £200 interim guest payments and where applicable, the school uniform funding.

Wellbeing Lincs support guests and/or sponsors where there is a risk of arrangement breakdown, offering advice and support and facilitating onward referrals to support services if required.

For information on Lincolnshire’s Ukraine response, click here


Wellbeing Lincs Service Report is out now

The Wellbeing Lincs Service Report for 2019 to 2021 is out now. The report covers two years of performance data for the service and coverage of the vital work provided by Wellbeing Lincs during the Covid-19 lockdown of 2020. You can download your digital copy here


Mental Health Helpline is here for you

During these difficult times looking after our mental health is more important than ever.

Wellbeing Lincs and our partners are here for you. The Lincolnshire Mental Health Helpline was introduced in November 2019 and is a joint initiative across health, social care and the third sector, is available 24/7 and can provide emotional support, advice and guidance if you are feeling low, anxious or stressed, and think you might benefit from speaking to someone.

By calling 0800 001 4331 you can speak to a member of a highly trained and experienced team of support workers who will be able to provide appropriate support.

Don’t suffer in silence this Winter.


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New mental health helpline launched across Lincolnshire

Lincolnshire has further bolstered its commitment to mental health with the launch of a new confidential mental health and emotional wellbeing helpline.

The new helpline, which was introduced in November 2019 and is a joint initiative across health, social care and the third sector, is available 24/7 and can provide emotional support, advice and guidance if you are feeling low, anxious or stressed, and think you might benefit from speaking to someone.

By calling 0800 001 4331 you can speak to a member of a highly trained and experienced team of support workers who will be able to provide appropriate support.

You might be in emotional distress and feel that there is nowhere else to turn, equally you may be caring for someone else and finding it difficult to cope,” explains Rachel Redgrave, Head of Mental Health Transformation, Lincolnshire STP. “In addition to providing the support, guidance and information you may need, contacting the mental health helpline can give you a feeling of relief, wellbeing and peace of mind.”

Since its launch late last year the helpline has received more than 1,500 calls, most of which have been about mental health, anxiety, loneliness, depression, or social isolation. Twenty five percent of callers contact the helpline daily for support.

The helpline is confidential and you will not be judged,” adds Rachel. “Working with our partners across health and social care - including Lincolnshire County Council – and the third sector, we hope it will prove an invaluable resource to people across Lincolnshire, so please share the telephone number 0800 001 4331 with your family and friends.”

Eve Baird, Associate Director for Inpatient and Urgent Care at Lincolnshire Partnership NHS Foundation Trust said:

“The helpline will offer much needed and awaited support for anyone in Lincolnshire who is struggling with emotional or mental health problems. We know that often people wait too long before asking for help and bottle up their feelings until they can’t cope anymore.

“We want people to know that it’s ok not to be ok. Even the most resilient of us may sometimes struggle, especially in times like now with the increased uncertainty and the need for some people to avoid social contact. Whatever you are struggling with, the mental health and emotional support helpline for Lincolnshire is here for you.”