What is Wellbeing Lincs

 
 

Wellbeing Lincs is a countywide service designed to promote confidence in living independently. If you or someone you know is aged 18+ and needs a little support, get in touch to see how we can help.

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The service is funded by Lincolnshire County Council and, from April 1, 2018, delivered on a contract by all of Lincolnshire’s district councils working together.

Wellbeing Lincs will:

  • Assess people’s support needs in order to help them to live confident and independent lives
  • Provide short-term support (for up to 12 weeks) to ensure they feel safe in their own home, engage them in community services, and reduce or prevent the escalation of an individual's needs
  • Signposting to other services, such as money advice, local groups, clubs and charities
  • Help people to resettle at home following discharge from hospital care
  • Supply small aids, equipment and home adaptations (charges may apply)
  • Receive and respond to calls from telecare customers (charges may apply).

Wellbeing Lincs can support adults aged over 18 who live in Lincolnshire or are registered with a GP in the county, and who meet the eligibility criteria for the service

Referrals are made through Lincolnshire County Council’s Customer Service Centre on 01522 782140.

 

 

By listening and responding to your circumstances, we can tailor a bespoke support package to meet your specific needs.

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We will identify opportunities for help with finances, mobility, healthcare and social outreach to help you build yourself back up again, boost your confidence and promote independent living.

The Service will:

  • Offer information and advice on housing, health and money management.
  • Help you identify and access education, training or work.
  • Help you access a wide range of local services and organisations.
  • Develop a personal support plan and work with you for up to 12 weeks to help you resolve your identified needs.
  • Co-ordinate the work of other organisations to make sure they help you with what you need.
  • Facilitate and ease discharge and resettlement from hospital by ensuring support arrangements are in place at home.

This is all covered within a free package of support spanning several weeks, in order to support you in living safely, confidently independently.

 
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What can Wellbeing do for me?

 
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By listening and responding to your circumstances, we can tailor a bespoke support package to meet your specific needs.

We will identify opportunities for help with finances, mobility, healthcare and social outreach to help you build yourself back up again, boost your confidence and promote independent living.

The Service will:

  • Offer information and advice on housing, health and money management

  • Help you identify and access education, training or work

  • Help you access a wide range of local services and organisations

  • Develop a personal support plan and work with you for up to 12 weeks to help you resolve your identified needs

  • Co-ordinate the work of other organisations to make sure they help you with what you need

  • Facilitate and ease discharge and resettlement from hospital by ensuring support arrangements are in place at home.

This is all covered within a free package of support spanning several weeks, in order to support you in living safely, confidently independently.

 
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Positive outcomes of successful support are improvements in respect of: 

  • Managing money

  • Community participation

  • Access to paid work, training, education & work-like opportunities

  • Improved social contact

  • Physical health

  • Mental health and wellbeing

  • Independence and staying safe

  • Substance misuse management.


Subject to need and nominal fees, we can:

  • Offer access to Telecare Response, and aids and adaptations, providing peace of mind in case of an emergency. Fees apply.

  • Support you to access Small Aids for Daily Living, Minor Adaptations and Telecare Response Services, giving you peace of mind for the future. These might include grab rails, a kettle pourer or devices to support your independence and confidence. Fees apply.


Wellbeing Lincs does not provide personal or medical care or health assessments. It does not help with:

  • Getting up and/or going to bed

  • Dressing

  • Washing or having a bath

  • Using a toilet or other personal hygiene

  • Eating and drinking

  • Domestic help (such as washing up and laundry)

  • Services provided by doctors or other medical professionals.

If you need these services, contact Lincolnshire County Council Adult Care on 01522 782155 or speak to your GP.

 
 

What is the criteria?

Wellbeing Lincs aims to provide services at an early stage to make a difference to long-term health and wellbeing.

The service aims to bring different preventative care and support services together so that all agencies work together effectively to provide integrated support.

The service offers an average of six weeks (but up to 12 weeks) of support to people who qualify for the service.

To be eligible you have to meet at least four of the criteria below. This will be assessed when you call, to ensure we are giving everyone the support they need.

 

The criteria are:

  • Aged over 65 years old
  • Unable to manage long term health / medical conditions
  • Regularly visit the GP for the same medical condition or for non-medical reasons
  • Unplanned hospitalisation or A&E attendance in the last 90 days
  • Accessed social care services in the last 12 months including: assessment, day care, home care, re-ablement or residential care services
  • Bereavement (spouse / partner) or divorce in the past 12 months
  • Had a fall in the past three months, either at home or away from the home
  • Unable to manoeuvre around the home safely
  • Lacks social support and/or interaction with family, friends or carers, or feels  isolated
  • Feel stressed, depressed or anxious
  • Unable to sustain work, education, training or volunteering
  • Unable to manage money or in considerable debt
  • Poor lifestyle management and behaviours which impact on overall health and wellbeing.

 
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Do you meet the criteria?

If you meet at least four of these criteria, you will be referred to Wellbeing Lincs for an assessment so we can provide the best support for your situation.

 
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